Process and Service Modeling and Analysis
Master's Degree in Engineering in Computer Science
Master's Degree in Engineering in Management Science
Instructor: Dott. Andrea Marrella
A.A. 2018/2019
Course Description
This course introduces key principles and methods of business process management along the entire lifecycle of business processes: from identification to redesign, automation and monitoring. The course emphasises the role of business process models as an instrument to understand and analyse business operations, and to drive the design of Information Technology solutions that support the execution of business processes. The course combines business and IT methods and is designed both for IT and business students.Main Topics:
- Process Management in Organizations
- Process Identification
- Design of Business Processes
- Process Modeling with BPMN
- Qualitative and Quantitative Process Analysis
- Process Simulation
- Process Redesign
- Process Automation and Execution
- Process-Aware Information Systems
- Process Mining
Office Hours | By appointment, in Room B213 (second floor), Dipartimento di Ingegneria Informatica, Automatica e Gestionale (DIAG), Via Ariosto 25, Roma. To have an appointment, it is required to send an e-mail to the instructor at least one day before. |
E-mail Address | marrella <at> diag <dot> uniroma1 <dot> it |
Mailing List | bpm-sapienza-1819 <at> diag <dot> uniroma1 <dot> it |
News
- Exam Dates :
- 31 October 2019, at 9:30 in Room B213 (DIAG, Via Ariosto 25)
- 11 September 2019, at 9:00 in Room A6 (DIAG, Via Ariosto 25)
- 23 July 2019, at 9:00 in Room A6 (DIAG, Via Ariosto 25)
- 14 June 2019, at 16:00 in Room A6(DIAG, Via Ariosto 25)
- 1 April 2019, at 14:30 in Room B203 (DIAG, Via Ariosto 25)
- 19 Februrary 2019, at 9:30 in Room A5 (DIAG, Via Ariosto 25)
- 18 January 2019, at 9:30 in Room B2 (DIAG, Via Ariosto 25)
Schedule of Lectures
DATE AND TIME | TOPICS TACKLED |
---|---|
25/09/2018 10:00-13:00 (A3) |
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27/09/2018 17:00-19:00 (A3) |
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03/10/2018 13:00-16:00 (A5) |
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04/10/2018 17:00-19:00 (A3) |
|
10/10/2018 13:00-16:00 (A7) |
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11/10/2018 17:00-19:00 (A3) |
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18/10/2018 17:00-19:00 (A3) |
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24/10/2018 13:00-16:00 (B203) |
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25/10/2018 17:00-19:00 (A3) |
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07/11/2018 13:00-16:00 (A5) |
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08/11/2018 17:00-19:00 (A3) |
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14/11/2018 13:00-16:00 (A5) |
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15/11/2018 17:00-19:00 (A3) |
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21/11/2018 13:00-16:00 (A5) |
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22/11/2018 17:00-19:00 (A3) |
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28/11/2018 13:00-16:00 (A5) |
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29/11/2018 17:00-19:00 (A3) |
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05/12/2018 13:00-16:00 (A5) |
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06/12/2018 17:00-19:00 (A3) |
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12/12/2018 13:00-16:00 (A5) |
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13/12/2018 17:00-19:00 (A3) |
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19/12/2018 13:00-16:00 (A5) |
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Slides
- Presentation of the course
- Introduction to Business Process Management
- Process Identification
- Basic Notations for Business Processes
- Process Modeling
- Declarative Process Modeling
- Process Analysis
- Process Redesign and Automation
- A methodology to link data and processes
- Process Mining
Additional Material and Tools
- WoPeD (Workflow Petri Net Designer)
- Bizagi Modeler
- Using Bizagi Modeler
- Process simulation with Bizagi Modeler
- ProM (Process Mining Workbench)
- User Manual of Bizagi Studio
- My First Process in Bizagi studio
- My Second Process in Bizagi Studio
- Logs and model for process mining.
Exercises
- Exercise on Process Identification: University Admission Process
- Exercise on Workflow Nets: Compliance Handling Process
- Loan Request
- Purchase Order Generation
- Travel Plan Quotation
- Order to Cash
- Order Management
- Loan Application
- Pizza Delivery
- Expense Reimbursement
- Order Fulfillment and Procurement
- Warehouse Order Fulfillment
- Simple Reimbursement Request
Exam
The exam will consist of:- Two practical projects to be held individually or in groups (more details below).
- An oral discussion consisting of questions and exercises related to the course topics.
Projects
Students are strongly encouraged to propose their own idea for projects. Send an email to the lecturer to ask for the assignment of projects (please, do not start performing a project before you have it assigned).Project presentation will be preferably carried out during pre-fixed days set by the lecturer. Students are however required to send an email in advance to fix the exact date and hour of their presentation.
Two kind of projects:
- 1 project on process modeling/simulation/execution
- 1 project on process mining